Leicester Party Hire – Privacy Policy

Last updated: June 2026

Leicester Party Hire is committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and how we handle it.

1. Who we are

Leicester Party Hire is a family-run bouncy castle hire business based in Leicester, operating across Leicestershire. You can contact us at info@leicesterpartyhire.com or via leicesterpartyhire.com

2. What information we collect

2.1 When you make a booking or enquiry with us, we may collect your name, phone number, email address, and event address.

2.2 If you contact us via Instagram, TikTok, or Facebook, we may retain the content of those messages for the purpose of managing your booking.

2.3 We do not collect payment card details directly. Any payments processed in person are handled privately and we do not store financial information.

3. How we use your information

3.1 To confirm and manage your booking.

3.2 To contact you regarding your hire, including delivery times, safety information, and any changes to your booking.

3.3 To send a follow-up message after your hire requesting a Google review. You are under no obligation to leave a review.

3.4 We will never use your information for unsolicited marketing or pass it to third parties for marketing purposes.

4. Who we share your information with

4.1 We do not sell, rent, or share your personal data with any third parties.

4.2 Your data may be stored in tools we use to run the business, such as Google (email and calendar) and Squarespace (website enquiry forms). These providers have their own privacy policies and data protections in place.

5. How long we keep your information

We retain booking information for up to 24 months for the purposes of record keeping and resolving any disputes. After this period, your data is securely deleted.

6. Your rights

Under UK GDPR, you have the right to request access to the personal data we hold about you, ask us to correct any inaccurate information, ask us to delete your data, and withdraw any consent you have given at any time.

To exercise any of these rights, please contact us at info@leicesterpartyhire.com and we will respond within 30 days.

7. Cookies

Our website is hosted on Squarespace, which may use cookies for analytics and functionality purposes. You can manage cookie preferences through your browser settings. We do not run our own advertising cookies.

8. Changes to this policy

We may update this privacy policy from time to time. The most current version will always be available at leicesterpartyhire.co.uk. Continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at info@leicesterpartyhire.com